Communicare Counselling Service


Frequently Asked Questions

Q: How much does counselling cost?

A: Every effort is made to ensure all members of the community are able to access our service. The rates per session are low and are negotiated according to the client’s ability to pay.

  • 50 down to 20 for individuals.
  • 55 down to 35 for couples.

There is a one-off charge of 10 to cover the cost of the assessment and administration which is payable at the first session.

We are able to offer additional concessions in certain circumstances. Payment will be discussed when you contact us.


Q: How long do counselling sessions last?

A: Counselling sessions usually last 50 minutes and take place regularly in a private and confidential setting. The overall length of time spent in counselling depends on the concerns and issues involved and the depth of work required.


Q: How long do you think I will need to wait before I see a counsellor?

A: We try hard not to have a waiting list. However, if the times you have available are very specific or restricted, there may be a wait for that particular time.


Q: What are your opening hours?

A: Weekdays (except Bank Holidays) during the day and evenings, plus Saturdays during the daytime.


Q: How does counselling work?

A: The counselling process provides a useful opportunity to acknowledge, express and work through any difficulties you may be experiencing and to gain more perspective and clarity on your life. The experience itself will be different for each person. An initial session with a counsellor is an opportunity to talk about what you hope for from the sessions that you arrange.

Q: How many sessions can I have?

A: We do not usually specify the number of sessions allocated and try to be as flexible as possible. This is something that we can discuss with you at the assessment stage.


Q: How frequently do I need to see a counsellor?

A: It is helpful for you to meet with your counsellor on a regular basis, weekly or fortnightly, if possible.


Q: Who can benefit from counselling?

A: Those who experience difficulty with:

  • Low self esteem
  • Anxiety or stress
  • Loss or bereavement
  • Unhappiness or depression
  • Relationship difficulties
  • Sexuality or sexual identity
  • Separation or divorce
  • Traumatic experiences
  • Addictive behaviours
  • Recovering from abuse
  • Feeling isolated or lonely
  • Panic attacks
  • Health or disability issues
  • Work related issues
  • Managing change


This answer should be seen as a list of examples only. Please do not hesitate to contact us if what is concerning you does not fit any of the above.


Address: Communicare Counselling Service
Redford Way
UB8 1SZ.
Telephone: 01895 256056
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